Return policy.
No Return Policy for Digital Downloads
Thank you for your interest in our digital products. Please read our no-return policy carefully before making a purchase.
1. Digital Products
All sales of digital downloads are final. Due to the nature of digital products, they are non-returnable and non-refundable once the order has been processed and the product has been delivered.
2. No Refunds
We do not accept returns or provide refunds for any digital products purchased from our website. This includes, but is not limited to, e-books, checklists, templates, and any other digital files.
3. Exceptions
In the event of a technical issue preventing you from accessing or using the digital product, please contact us immediately. We will work with you to resolve the issue. If the issue cannot be resolved, we may, at our sole discretion, provide a replacement or alternative solution.
4. Unauthorized Use
All digital products are for your personal or internal business use only. You may not reproduce, distribute, sell, lease, or share the digital products with others. Any unauthorized use of the digital products is strictly prohibited and may result in legal action.
5. Contact Us
If you experience any issues with your digital download or have any questions about this policy, please contact us at:
Fashion Startup Advisors
Email: samantha@fashionstartupadvisors.com
Return Policy for Paid Advisory or Consulting Calls and Meetings
At Fashion Startup Advisors, we strive to provide exceptional consulting and advisory services to our clients. Please read our return policy carefully to understand your rights and responsibilities regarding cancellations and refunds.
1. 1-Hour Strategy Session
Cancellation Policy: Clients may cancel their 1-hour strategy session without penalty by providing at least 24 hours' notice before the scheduled appointment.
Refunds: If a cancellation is made within the specified timeframe, a full refund will be issued. If the cancellation is made less than 24 hours before the scheduled appointment, no refund will be provided.
Rescheduling: Clients are encouraged to reschedule their 1-hour strategy session to avoid the cancellation fee.
2. Advisory and Consulting Services (Beyond the 1-Hour Strategy Session)
Contract Agreement: Once the advisory or consulting services contract is signed, it is considered a binding agreement between Fashion Startup Advisors and the client.
No Cancellation or Refund: After the contract is signed, there is no provision for cancellation or refund. Clients are expected to commit to the agreed-upon terms and duration of the service.
Service Commitment: We are dedicated to delivering high-quality services as outlined in the contract. Should there be any issues or concerns, clients are encouraged to communicate with us promptly to address and resolve them.
3. General Terms
Non-Refundable Services: All services rendered by Fashion Startup Advisors, including but not limited to consulting calls, advisory sessions, and strategic planning, are non-refundable after they have been delivered.
Client Responsibility: Clients are responsible for ensuring their availability for scheduled sessions and for adhering to the agreed-upon timelines and deliverables outlined in the contract.
4. Contact Information
For any questions or concerns regarding this return policy, please contact us at:
Fashion Startup Advisors
Email: samantha@fashionstartupadvisors.com